Frequently Asked Questions
The following document was based on an FAQ article originally composed by DAX/2 998-15-3434, common designation 's0phie'. The purpose of the document is to address common issues that new units such as yourself or their owners might find themselves dealing with. While there is a rather extensive, well-written, and almost entirely comprehensive user manual available, sometimes, individuals need less technical answers, or matters further extrapolated in order to achieve comprehension regarding the matters. This document should provide a good starting point.


First, please teleport to the following location: Nanite Systems Main Campus

Then, follow the instructions included with the latest patch release, typically provided as a news posting at or through a group notice in the Nanite Systems User Group. Typically this involves using the menu on your controller to browse to manage > software > update > xcentral:0, then selecting the latest version of the Companion package to Upgrade.

For explicit instructions on updating to the newest release, see Updating to the latest firmware.

Managing local and remote access

See the menu: manage > policies > access and the manual chapter User management and access control.

Managing Users, Managers, and Co-owners

See User role summary.

Fault Messages

Sometimes, when a unit is exposed to electromagnetic interference, its subsystems temporarily go haywire. It will receive 'fault' messages, explaining that these subsystems have become temporarily compromised. These issues resolve themselves relatively quickly after the radiation source has been removed or deactivated. Common causes of EM interference include plasma fires, pulses from collapsing Thorne drive faster-than-light (FTL) warp bubbles, nuclear detonations, and jamming equipment.

Malfunction Messages

These are new in Companion 8.5 and ATOS/CX 12.1, and allow the robot to sustain specific injuries as a consequence of damage. (Civilian units without the ATOS/E combat add-on are not subject to them.) Some malfunctions can be resolved through normal repair, either using a handheld repair tool or a normal repair station, but others require the use of a maintenance dock, such as the VectorLogix Diagnostics Bed. See the Robot Hardware Handbook for more information on specific error codes and how to resolve them.

How do I apply RLV restrictions?

See Subsystems and their management in the manual.

"Gynoid" vs. "android"

Gynoid is derived from the Greek word γυνή, meaning "woman." Although it is commonly used for human-like machines of any gender, android is the masculine equivalent, from ἀνδρός. Since the proper neuter term, anthropoid, suggests to most readers a machine designed to resemble an anthropomorphic animal, we encourage "synthetic" or "robot" as gender-neutral alternatives.

read more ATOS and Companion: What's the difference?
Battery installation/removal
Chat, renamer, and prefix issues
Controller or battery missing or unresponsive after teleport
Regaining ownership and access
What's TESI?
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